Customization
When done well, customization makes a general course specific and relevant to the audience. Our approach to customization takes this goal a step further: Our standard is to make it personal for each participant, thus making it more likely that the person will apply what he or she learned on the job. Here's how:
SELF-TAILORING COURSES (free)
Our trainers weave in connections to the business need, and participants practice the skills using situations from their jobs in "real-play" practices.
CUSTOMIZATION CATALOGS (free)
We've distilled the 30 years of customization scenarios "catalogs" that clients can access to customize a workshop to their business need free of charge.
CUSTOMIZATION & REDESIGN (fee-based)
We link our training to high-profile, high-stakes client initiatives. While each project is unique, the performance target remains the same: fusing the course skills to success on the job.
DESIGN SERVICES (fee-based)
We conduct needs analyses, create best-practices performance models, adapt our models to support other thought leaders designed training to support clients' proprietary business practices, and even reinforce our competitors' training - all in service to our goal of results-driven behavior change.
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