The Craft of Training®
The Craft of Training® is the ultimate train-the-trainer course. It's the result of our own experience creating world-class facilitators for the past 30 years. It offers new trainers a fast, powerful ascent up the learning curve of training.
And it's valuable for seasoned trainers as well. It offers them an opportunity to:
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Fill in missing pieces in the patchwork quilt of their training knowledge
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Grow and develop their core training skills with the feedback from their peers, our master trainers, and from video analysis
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Reduce participant resistance and manage it when it erupts
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Learn the secret to creating magic in the training room.
Participants in The Craft of Training® practice and get feedback in three performance-critical areas.
PLATFORM SKILLS
to teach key principles clearly and quickly:
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Organizing and delivering presentations to teach content crisply
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Dramatizing your message with effective body language
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Preparing and presenting visual aids that drive home your key points
FACILITATION SKILLS
to capture participants' attention and keep involvement and engagement high:
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Making presentations interactive in a way that draws on people's expertise in a nonthreatening way
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Listening skills to honor the questions and concerns people voice during a training
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Leading demonstrations, skill practices, and activities to foster maximum skill development and application
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Coaching and giving feedback to refine participants' skills
PROCESS SKILLS
for turning resistance into an opening for learning:
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Responding to questions with poise and persuasiveness
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Debriefing to harvest learnings, forge applications, and demonstrate acceptance
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Preventing resistance to create a positive climate for learning
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Managing resistance in a way that empowers participants and you to make the most of the training opportunity
Once you've taken The Craft, you'll have the skills to make every workshop a high-value experience—for your participants and for yourself.
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