Training Method
Training is our craft. As with all crafts, excellence comes through continuous reflection, continuous improvement, and commitment to the craft itself.
Ridge is dedicated to the craft of training—we even developed a course to teach it to others. Over the years we've excelled at our craft by refining fundamental training methods that result in predictable classroom success. The steps of our process are:
TELL HOW...
As briefly as possible, we explain how to do the skill.
SHOW HOW...
Through live demonstrations, we realistically show how to use the skill in typical work settings.
PRACTICE...
Participants practice the skill that's just been explained and demonstrated, using actual situations they face at work. For participants to be successful back on the job, they must first be successful in the workshop. That is why 40 to 60 percent of each Ridge workshop is devoted to practice.
FEEDBACK...
Participants receive behavioral feedback from trainers and peers, and in (optional) videocoaching sessions each time they practice a skill.
We offer training that is focused on particular skill sets, yet comprehensive enough to fit a range of business needs. Learn more about our training offerings based on your business need, employee group, or simply review our courses by title.
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