Customization makes a general course specific and relevant to the audience. Our approach to customization takes this goal a step further: personalizing the program for each participant, making it more likely the person will apply what he or she learned on the job. Here's how:
- SELF-TAILORING COURSES (free) Our trainers make connections to the business need, and participants practice the skills using situations from their jobs in real-play practices.
- CUSTOMIZATION CATALOGS (free) We've distilled thirty years of customization scenarios into catalogs that clients can use to customize a workshop to their business need.
- CUSTOMIZATION AND REDESIGN (fee-based) We link our training to high-profile, high-stakes client initiatives. While each project is unique, the performance target remains the same: fusing the course skills to success on the job.
- DESIGN SERVICES (fee-based) We conduct needs analyses, create best-practices performance models, adapt our models to support other thought leaders, design training to support clients' proprietary business practices, and even reinforce our competitors' training all in service to our goal of results-driven behavior change.