Ridge leadership has authored a number of books and articles that explore communication and performance. There are currently over 950,000 copies of the following books in print:

People Skills: How to Assert Yourself, Listen to Others, and Resolve Conflict

By Robert Bolton

Twenty years after publication, People Skills (Simon & Schuster) remains a definitive text on communication skills used in postgraduate courses and in corporate learning environments. The Academy of Management Review called the book "...simply brilliant. The best book for teaching interpersonal communications in...managerial development programs." To read customer reviews and order the book, go to or

People Skills book

People Styles at Work and Beyond: Making Bad Relationships Good and Good Relationships Better - Second Edition

By Robert Bolton, Dorothy Grover Bolton
Originally published as Social Style/Management Style, this book has been translated into eight languages and was distributed by the American Management Association to more than 80,000 people as a service to its members. To read customer reviews and order the book, go to or

To download the supplimental material referenced in the preface, you can do so here:

"People Styles Planner" (PDF)

"Opposites Do Attract" (PDF)
People Styles book