Testimonials
Ridge commissioned Rainmaker Associates, an independent consulting firm, to survey training executives from American Express, America Online, Citibank, Corning, The Goodyear Tire & Rubber Company, Eastman Kodak Company, Sun Life of Canada and others. Clients were asked to rate Ridge's training, our trainers, and our staff on a scale of 1 (low) to 10 (exceptional). In each case Ridge's average score was over 9.0. Additionally, 76% of clients interviewed rated Ridge as "the best" or "equal to the best" training they have ever experienced. Here is more of what they had to say about Ridge, in their own words.
About Ridge Training
"The best program I've ever seen."
"A knock-your-socks-off learning experience."
"The skills they focus on do transfer."
"It's a solid design-the models are simple and effective. It's all about practicing the skills. It has all the pieces."
"An outstanding course from the beginning to the end."
"The best... No one's as consistent as Ridge."
About Ridge Trainers
"They have a relentless focus on the audience then adapt the material on the spot."
"They're all very credible — great role models — on and off stage. Even during lunch breaks, they're still modeling."
"Their interaction with the class is outstanding."
"They're very committed to the work and their clients and to making it a good experience for everyone."
"I never ran into a Ridge person who wasn't expert in the content. They're great facilitators."
About Our Customization Process
"The quality of their product is exceptional. And they're willing to work their model to meet our needs."
"Ridge was able to incorporate cases that are appropriate to us. They're great at gathering information to prep their instructors."
"They kept me involved-part of the experience. They adapted their tools to make the program work for me."
"We've had a true partnership from the start. Ridge is proactive with suggestions and helped us to customize their training to meet
our needs."
About Our Service
"Ridge listened to us, understood our needs, delivered on their promises and did it all well."
"They are sincere, knowledgeable, and honest with a high-degree of professionalism and a fantastic product."
"They did what they said they would do and bent over backwards in the process."
"The best thing about these people is that they do what they teach. It's a credit to the organization."
"The whole organization is responsive to my needs and has customized a solution targeted to our audience."
About Our Distinctive Advantage-Behavior change
"We get very good feedback... The training helped us change behavior."
"The other options were basic customer service skills, not true behavior change. There was no real competition."
"This was a behavioral issue so we selected Ridge."