The Craft of Training
The Craft of Training is the ultimate train-the-trainer curriculum, the result of our own experience creating world-class facilitators for over 35 years. It offers new trainers a fast ascent up the learning curve of training. It's also valuable for seasoned trainers who want to learn the secret to creating learning magic in the training room.
LEARNING GOALS
The Craft of Training gives trainers the skills to enrich the quality and impact of learning throughout the organization. Participants practice and get feedback in three performance-critical areas: platform skills, facilitation skills and process skills.
Platform Skills
- Organizing and delivering presentations to teach content crisply
- Dramatizing their message with effective body language
- Preparing and presenting visual aids that drive home key points
Facilitation Skills
- Making presentations interactive by drawing on participants' expertise in a nonthreatening way
- Listening skills to honor the questions and concerns voiced by participants
- Leading demonstrations, skill practices, and activities to foster maximum skill development and application
- Coaching to refine participants' skills
Process Skills
- Responding to questions with poise and persuasiveness
- Debriefing to harvest learnings, forge applications, and demonstrate acceptance of participants' experiences
- Preventing resistance to create a positive climate for learning
- Managing resistance to make the most of learning opportunities.