Characteristics of Ridge training
- PRACTICE-DRIVEN: For participants to be successful on the job, they must first be successful in the workshop. That is why 40-60 percent of each Ridge workshop is devoted to practice, with feedback from trainers as well as peers.
- PERSONALIZED: Participants practice skills using their own “real-play” scenarios versus generic role-plays scripted in advance. They not only see the application of their skills to their lives and jobs, they leave ready to address performance issues that have been lingering for weeks, months, and sometimes years.
- AUTHENTIC: Our trainers model the skills they teach. We listen, we give straight feedback, we meet each participant where he or she is and coach each person to be real. Above all else, we are invested in their success at work and in life.
- INTEGRATED: If the training isn’t integrated it won’t be used. We help clients bridge the gap between workshop and workplace performance with a variety of tools to reinforce the skills on the job. Learn more >
Ridge Training Courses
To be successful, supervisors and managers must get results with and through other people. Learn more >
Candor and accountability are the hallmarks of productive working relationships. Learn more >
What motivates people? How can you tap into their strengths and minimize their weaknesses? Learn more >
Quality customer service not only differentiates your organization from the competition, it can also drive sales. Learn more >
The Craft of Training® is the ultimate train-the-trainer curriculum, the result of our own experience creating world-class facilitators for over 35 years. Learn more >